How much does Postage and handling cost?
Depends on the largest/heaviest item purchased
Regardless of number of items being shipped, postage and handling costs are as follows:
Australia - $5 New Zealand - $7 International - $11
*Please note: Orders shipped outside of Australia are subject to regular customs duties and fees levied by the destination country.
How long does it take for orders to arrive?
Once we have received your payment, we will process the order within 24 hours and post it on the next working day.
Standard shipping for orders delivered within Australia takes 5-10 business days. International orders take between 3-5 weeks to arrive depending on the destination and customs processing.
Is this online store secure?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
What forms of payment do you accept?
We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. We gladly accept major credit cards such as Visa, MasterCard and American Express.
What if I receive a faulty item?
All orders are quality-checked; however, if you do receive a faulty product, please contact Unique Expressions within 3 days of receiving your order. Please describe the nature of the fault and you will receive instructions on how to proceed.
Can I change my mind about a purchase?
If you change your mind about a purchase, please contact Unique Expressions within 3 days of receiving your order. Refunds and exchanges are at the discretion of Unique Expressions. Items must be in original condition with packaging in tact. Refunds and exchanges will not be given for creative packs or sale items.